How Do I Choose the Right Vendor?

We recognize there are many choices when it comes to selecting a Precious Metals company to work with. Knowing what to look for in this selection process is crucial to ensure that you find a compatible and trustworthy partner. Here is a list of  features your precious metal vendor should possess: 

• • • • • • Transparency. The firm should be transparent about what they are offering, the metals available, the price of the purchase, the delivery process, and any associated fees. If they hold back on being completely open about any of these items and do not fully answer your questions, move on.
          • Selection of product: The company should offer a wide and diverse selection of precious metal products and their representatives should be knowledgeable about the benefits and value of each one.
          • Appropriate Sales Tactics: Any company that pushes you to a one day only offers, fictitious “institutional resales”, or pressures you to buy something you are uncertain of should be avoided. There’s never urgency around this type of investment. If it doesn’t feel right, walk away.
          • Longevity in industry: You want to have faith and trust in anyone, or anything involved with your financial future. The company should be forthcoming about their experience and reputation and knowledgeable about their products. You can also check with various websites and organizations that supply reviews for these companies such as:
          • Education: Educating their clients should be job #1 for any precious metals company. An informed consumer makes better decisions and that should be the goal. A serious precious metals company will offer whatever level of education is needed to give you the knowledge you need to make informed choices. They should also offer ongoing education to their clientele through articles, newsletters, videos, etc. If your vendor is in a rush to close a sale before you are ready, this is a signal to disengage.
          • Long-term relationship goal. We have seen firsthand how several of the larger metals vendors do business. They only care about closing a sale and once that happens, you are often treated as an afterthought, be it updates on shipping or post-sale communications.  Choose a vendor that will support you not just for your current purchase, but for any future questions or purchases. Look for a vendor that is innovating new ways to stay connected with their clients.
          • Buyback option: A reputable precious metals company will offer their clients a Buyback offer where they will repurchase any product you bought through them. 
          • Risk Disclosure Statement: A well-defined and adequate Risk Assessment Statement readily available.